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I've thought eBay is a good place to sell supplies I do not want, sell scratch and dent pieces, and sell my stale items at material cost just to turn over inventory.
But today, I came home to an e-mail that had me waiting on the line for customer service at eBay. (I hung up before I got anyone and then attempted to use the "contact us" link - a totally worthless circular loop that takes you to the options of "chat with us" or "call us" - click the chat link and it says they are too busy, close the window, and click the e-mail us link found under "contact us.")
So what was this problem you wonder... here's the e-mail but my screen shot is way too small.... I couldn't believe it. Someone who just joins eBay, bids on an item about 1/2 hour before this e-mail and eBay sends them my personal cell phone number? I couldn't believe my eyes. No contact via the eBay messaging system? Straight to my personal cell phone number?
I'm going to sleep on it, but I might be ending my long standing account with eBay tomorrow.
2 comments:
ebay is e-vil. For the first year I sold there it was a fun experience. Then they changed their policies, raised fees, and screwed up the feedback system. I would be furious, too, and hope you get this straightened out.
Craziness! I've never sold anything there, and now I have yet another reason not to. Hope you get this resolved!
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